Fresh Homes, Happy Pets

Pet Stain & Odour Removal Services

About Our Pet Stain & Odour Removal Service

From accidents to lingering smells, pet stains can damage flooring and furniture if not treated properly. PrimeX uses safe, enzyme-based cleaning solutions that break down stains and neutralise odours instead of masking them.

Why PrimeX is Best for Pet Owners

Our Cleaning Process

Assessment

Locate stains and odour sources.

Enzyme Treatment

Breaks down organic matter.

Deep Cleaning

Extracts residue from carpets and fabrics.

Final Neutralisation

Leaves your home smelling fresh.

Book your cleaning today

Say goodbye to stubborn pet stains. Call PrimeX today for safe and effective cleaning.

Frequently Asked Questions

Booking is simple! You can contact us by phone, WhatsApp, or email, or fill out our online request form. We’ll confirm your appointment and tailor the service to your needs.

Yes, absolutely. We use eco-friendly, non-toxic cleaning products that are safe for kids, pets, and allergy sufferers while still being powerful against dirt and stains.

On average, carpets take 4–6 hours to fully dry, depending on ventilation and fabric type. Upholstery may take slightly less time. With our quick-dry technology, many items are ready for use much sooner.

We guarantee that we will use the best professional methods available. While most stains can be removed, some older or deeply set stains may only lighten. Our team will always discuss realistic results with you before starting.

Yes, subject to availability. If you have an urgent requirement (such as a spill, pet accident, or pre-event clean), contact us right away and we’ll do our best to accommodate.

Yes. All of our cleaners are fully trained, vetted, and insured for your peace of mind. We pride ourselves on professionalism, reliability, and trustworthiness.

Not necessarily. Our team can move small and light furniture as part of the service. For larger or fragile items, we kindly ask that you move them beforehand, or let us know in advance so we can make arrangements.

We recommend a deep clean every 6–12 months depending on foot traffic, pets, and lifestyle. Regular cleaning not only keeps your home looking fresh but also extends the life of your fabrics and flooring.

Yes. We provide professional cleaning solutions for homes, offices, shops, schools, and other commercial spaces. Our flexible scheduling means minimal disruption to your business.

Our pricing depends on the size of the area, type of fabric, and specific service required. We offer transparent quotes with no hidden fees, and FREE estimates are available before you book.